Unified Communications Solutions & Security

Cisco Unified Communications Solutions

telephoney

Cisco IP Telephony (VoIP)

Voice over IP (VoIP) defines a way to carry voice calls over an IP network including the digitization and marketization of the voice streams. IP Telephony utilizes the VoIP standards to create a telephony system where higher level features such as advanced call routing, voice mail, contact centers, etc., can be utilized.

call

Cisco Call Center

The Unified Contact Center delivers intelligent contact routing, call treatment and multichannel contact management over an IP infrastructure with advanced reporting capabilities.

Cisco Finesse is a next-generation agent and supervisor desktop. It helps improve the customer care experience that your contact center delivers. You will be able to set up a call center and consolidate all the phone calls in one place with a fully integrated database.

Cisco CCP is a social media customer care solution that helps your company respond to customers communicating through social media.

This solution can be integrated with the mobile application of the business.

Cisco Security

Cisco security products work together to deliver effective network security, incident response, and heightened IT productivity through automation with secure firewalls, web, and email services.

cisco-umbrella-amidco-value-technology-security-lebanon

Cisco Umbrella

Cisco Umbrella is a cloud security platform that provides the first line of defense against threats and uses the internet’s infrastructure to block malicious destinations before a connection is ever established.

cisco-advanced-malware-protection-amidco-volume-technology-security

Cisco AMP

Cisco Advanced Malware Protection (AMP) goes beyond point-in-time capabilities and is built to protect organizations before, during, and after an attack. AMP will detect any malicious behavior and provide retrospective alerts, indications of compromise, tracking, and analysis.

Request a Quote

Discover Cisco’s Technology

https://youtube.com/watch?v=CNXNWsfNlgU

Start typing and press Enter to search